PRIVACY POLICY
Effective Date: January 1, 2025
HAVEN TICKET LLC (“Company”, “we”, “our”, or “us”) operates the website haven-ticket.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Billing address
Payment information
Company name (if applicable)
Any other information you submit through forms or inquiries
This information is collected when you:
Make a purchase
Request concierge services
Contact us
Subscribe to updates
Automatically Collected Information
When you visit our Site, we may automatically collect:
IP address
Browser type
Device information
Time zone
Pages viewed
Referring websites
Cookies and tracking data
This data helps us improve performance, security, and user experience.
2. How We Use Your Information
We use your information to:
Process transactions and payments
Deliver concierge and ticketing services
Respond to inquiries
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations
We only collect data that is necessary to provide our services.
3. Payment Processing
All payments are securely processed through third-party payment providers. We do not store full credit card details on our servers.
Payment processors may collect and process your information according to their own privacy policies.
4. Third-Party Services
Our services may involve third-party event organizers, venues, ticketing partners, and service providers.
We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Enhance site performance
You may control or disable cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or alteration.
However, no method of transmission over the Internet can be guaranteed 100% secure.
7. Your Rights
If you are located in the European Union or other jurisdictions with data protection laws, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise your rights, contact us at:
8. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate.
9. Legal Disclosure
We may disclose your information if required by law or if necessary to:
Comply with legal obligations
Protect our rights
Prevent fraud
Respond to lawful government requests
10. Governing Law
This Privacy Policy is governed by the laws of the United States and the State in which HAVEN TICKET LLC is registered.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, you may contact us at:
HAVEN TICKET LLC
Email: contact@haventicket.com
Contact
contact@haventicket.com
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