PRIVACY POLICY

Effective Date: January 1, 2025

HAVEN TICKET LLC (“Company”, “we”, “our”, or “us”) operates the website haven-ticket.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By accessing or using our Site, you agree to this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Company name (if applicable)

  • Any other information you submit through forms or inquiries

This information is collected when you:

  • Make a purchase

  • Request concierge services

  • Contact us

  • Subscribe to updates

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages viewed

  • Referring websites

  • Cookies and tracking data

This data helps us improve performance, security, and user experience.

2. How We Use Your Information

We use your information to:

  • Process transactions and payments

  • Deliver concierge and ticketing services

  • Respond to inquiries

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

We only collect data that is necessary to provide our services.

3. Payment Processing

All payments are securely processed through third-party payment providers. We do not store full credit card details on our servers.

Payment processors may collect and process your information according to their own privacy policies.

4. Third-Party Services

Our services may involve third-party event organizers, venues, ticketing partners, and service providers.

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Enhance site performance

You may control or disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or alteration.

However, no method of transmission over the Internet can be guaranteed 100% secure.

7. Your Rights

If you are located in the European Union or other jurisdictions with data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, contact us at:

contact@haventicket.com

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate.

9. Legal Disclosure

We may disclose your information if required by law or if necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud

  • Respond to lawful government requests

10. Governing Law

This Privacy Policy is governed by the laws of the United States and the State in which HAVEN TICKET LLC is registered.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, you may contact us at:

HAVEN TICKET LLC
Email: contact@haventicket.com